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What should I do if a customer in my Georgia-based business files a lawsuit against me?

Picture of Chris Battis By   ·  1 minute read

If a customer files a lawsuit against a Georgia-based business, the business owner should take the following steps:

  1. Immediately consult with a licensed attorney: The business owner should seek legal advice from a licensed attorney who is experienced in handling business litigation cases in Georgia. The attorney will review the lawsuit, provide a legal assessment of the claims, and devise a strategy for the business owner to defend against the lawsuit.
  2. Review the lawsuit: The business owner should carefully review the lawsuit and all attached documents to determine which claims are being made and what relief is being sought by the customer.
  3. Gather any relevant documents: The business owner should collect any relevant documents related to the customer’s claim. These documents may include contracts, invoices, receipts, and communication records.
  4. Do not ignore the lawsuit: It is critical that the business owner does not ignore the lawsuit or fail to respond. If the business fails to respond in a timely and appropriate manner, the court may enter a default judgment against the business.
  5. Respond to the lawsuit: The business owner should file an answer to the lawsuit within the timeframe specified by the court rules. The answer should address each claim made by the customer and provide any defenses that the business may have.
  6. Continue to communicate with the attorney: The business owner should keep their attorney informed about any new developments in the case and follow their legal advice on the best course of action throughout the litigation process.
  7. Consider settlement: If it is in the best interest of the business, the business owner may consider settling the case before it goes to trial. This may involve negotiation with the customer or their attorney to reach a mutually acceptable resolution.

It is important to note that each case is unique and there may be specific limitations or exceptions that may impact the advice given above. As such, it is important for the business owner to work closely with their attorney to devise a tailored legal strategy that takes into account their specific circumstances.