If a customer claims they were injured on your property in Ohio, the first step is to ensure that the customer receives necessary medical attention. Depending on the severity of the injury, you may need to call an ambulance or take the customer to the nearest hospital or medical facility. It is also important to document the details of the incident as soon as possible, including the time, location, and any witness statements.
Under Ohio law, property owners have a duty to maintain a safe premises for visitors and customers. If a customer is injured on your property due to a hazardous condition, such as a wet floor, broken staircase, or loose railing, you may be held liable for their injuries. However, if the customer's own negligence or recklessness contributed to the injury, you may have a defense against liability.
If a customer files a lawsuit against you for their injuries, it is important to consult with an experienced attorney who can advise you of your legal rights and obligations under Ohio law. Your attorney can also help you gather evidence and witness statements, and negotiate a settlement or defend you in court if necessary.
To protect yourself from future lawsuits, it is important to take proactive measures to maintain a safe premises for customers. This may include performing regular inspections and maintenance, addressing any hazards or defects promptly, and training your employees to identify and report potential hazards.
In summary, if a customer claims they were injured on your property in Ohio, seek medical attention for the customer if necessary, document the details of the incident, and consult with an experienced attorney to understand your legal rights and obligations. To prevent future injuries and potential liability, take proactive measures to maintain a safe premises for customers.
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