---
title: What legal action can I take if a customer refuses to pay their bill in Pennsylvania?
description: Looking for legal advice on what to do when your customer refuses to pay their bill in Pennsylvania? Check out Legal Faqs for expert guidance on the legal action you can take to get your owed payment. Protect your business and get the professional help you need today.
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---

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 March 25, 2023

# What legal action can I take if a customer refuses to pay their bill in Pennsylvania?

![Picture of Chris Battis](https://www.legalfaq.ai/hs-fs/hubfs/battis-mug.jpg?width=50&name=battis-mug.jpg) By  [Chris Battis](https://www.legalfaq.ai/faqs/author/chris-battis)  ·   1 minute read

If a customer refuses to pay their bill in Pennsylvania, you have legal options available. First, you can send a demand letter to the customer stating the amount owed and demanding payment within a certain time period. If the customer still refuses to pay, you may consider filing a lawsuit in small claims court or another court of appropriate jurisdiction.

In Pennsylvania, small claims court is a popular option for individuals seeking to recover unpaid debts. Small claims court is designed for disputes involving relatively small sums of money, typically less than $10,000. You can file a claim in the county where the customer resides or in the county where the transaction occurred. It is important to note that small claims court has jurisdictional limitations, and you cannot sue a customer for more than the maximum allowed by law. Additionally, small claims court does not provide for punitive damages, only compensatory damages.

If the amount owed exceeds the small claims court limit or if you prefer to file a lawsuit in another court, you may consider filing a civil lawsuit. In a civil lawsuit, you must provide evidence to support your claim that the customer owes you money. The customer will then have an opportunity to respond and present their evidence. Depending on the outcome of the trial, the court may issue a judgment in your favor, which could include an award of damages.

Alternatively, you may consider hiring a collection agency to help collect the debt. A collection agency can contact the customer on your behalf and attempt to recover the amount owed. However, be mindful of certain limitations and regulations under the Fair Debt Collection Practices Act.

In any case, it is advisable to speak with an experienced attorney to assess your legal options and determine the most appropriate course of action. The attorney can help you navigate the legal process, advise you on potential risks and costs, and potentially negotiate a settlement with the customer.

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