If a customer slips and falls in your Florida business, you may be liable for any injuries sustained by the customer. As the business owner, you have a duty to maintain a safe environment for your customers. If you fail to meet this duty, you can be held responsible for injuries that occur as a result of your negligence.
Steps to Take
Your options will depend on the extent of the customer's injuries and the circumstances surrounding the incident. Here are some steps you may want to consider:
- Seek medical attention for the injured customer: If the customer is seriously injured, you should call an ambulance or seek medical attention immediately.
- Document the incident: You should document the incident by taking photographs of the area where the incident occurred, obtaining statements from any witnesses, and completing an incident report.
- Notify your insurance company: You should notify your insurance company of the incident as soon as possible.
- Determine the cause of the accident: It is important to determine the cause of the accident. Was the floor wet? Was there debris on the floor? Did the customer trip over an object?
- Consult with an attorney: You should consult with an attorney who can help you navigate the legal process and advise you on your legal rights and obligations.
It is important to note that under Florida law, you may be able to limit your liability by showing that the customer was partially at fault for the accident. This is known as comparative negligence. For example, if the customer was running through the store or not paying attention to their surroundings, they may be found to be partially at fault for their injuries.
In summary, if a customer slips and falls in your business, it is important to take immediate action to ensure their safety and document the incident. Consult with an attorney to understand your legal rights and obligations, and work with your insurance company to address any potential claims.
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