What are my options for resolving a dispute with a customer who refuses to pay for services rendered in Ohio?

If a customer refuses to pay for services rendered in Ohio, you have several options for resolving the dispute. The following are some possible options you can pursue:

1. Negotiate a settlement - You can approach the customer and try to negotiate a settlement by offering a discount or a payment plan. This can help preserve the business relationship and avoid the need for legal action. Make sure to put any agreement in writing to ensure both parties are clear on the terms.
2. Send a demand letter - If negotiations fail, you can send a demand letter to the customer outlining the amount owed, the basis for the claim, and any legal rights you may have to recover the debt. This can provide a firm deadline for the customer to pay and show that you are serious about pursuing the matter.
3. File a lawsuit in small claims court - If the amount in dispute is below $6,000, you can file a lawsuit in small claims court. This can be a faster and less costly option than going to trial in a higher court. However, keep in mind that small claims court judgments are limited to a maximum of $6,000 and may not provide relief beyond simple monetary damages.
4. File a lawsuit in higher court - If the amount in dispute is more than $6,000 or involves complex legal issues, you may need to file a lawsuit in a higher court. This can be a more formal and lengthy process than small claims court, but it can provide a more comprehensive remedy for the dispute. You may want to consider hiring an attorney to help you navigate the court system and represent your interests.
5. Consider alternative dispute resolution - If you want to avoid going to court altogether, you can consider alternative dispute resolution methods such as mediation or arbitration. This involves having a neutral third party facilitate negotiations between you and the customer to reach a mutually acceptable resolution. This can be a less adversarial and more collaborative process than litigation, but it may not be successful in all cases.

It is important to keep detailed records of all interactions with the customer, including invoices, emails, and other communications. This can help support your claim in any legal proceeding and show that you have made reasonable efforts to resolve the dispute. It is also advisable to consult with a licensed attorney to understand your legal rights and options before taking any action.