As a Florida-based small business owner, if you have a dispute with a customer who refuses to pay for your services, you have several options for resolving the issue.
- Negotiate a Settlement: You may want to try negotiating a settlement with the customer, discussing the matter in dispute and determine if there is a solution agreeable to both parties.
- Small Claims Court: If negotiations fail, you may consider filing a small claims lawsuit in court, and a judge will hear the case and provide a decision. In Florida, you can file a small claims case for amounts up to $8,000. You may need to demonstrate to the court that you performed the service and the customer breached their agreement by failing to pay.
- Collections Agency: You may opt to engage the services of a collections agency. The collections agency will attempt to recover the debt from the customer on your behalf.
- Attorney Representation: It may be advisable to seek the advice and representation of an attorney if the debt is significant. An attorney will have a more significant understanding of the applicable laws and can provide guidance on the best course of action to follow.
In pursuing any of these options, be sure to document your services and efforts to collect payment, including any attempts to contact the customer. Keep track of any communication, bills, and invoices between your business and the customer. Also, be aware of the statute of limitations on debt collection in Florida, which is five years from the date of the last payment or acknowledgment of the debt. If you fail to collect the debt in that time, you may lose your right to pursue it legally.
In conclusion, there are different options for resolving disputes with customers who refuse to pay for your services in Florida. To determine the best course of action for your particular situation, it is recommended to consult with an attorney.
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